The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Patching the Human & The SMBKitchen Project

In the July 1st episode of Odd Tuesdays, Karl talks to Phil Elder and Susan Bradley from the SMBKitchen Project. The pair talk about the managed services educational programs they are involved in and offer the chance for a lucky Odd…

Hybrid On Premise Cloud & Conceptual Selling

June 17th’s episode of Odd Tuesdays features CEO Nick East and  Jenifer Landers, both of whom are keynote speakers in this month’s online conference.  In this episode, Nick outlines a solution Zynstra is gearing up to launch in…

The Profit Value of Working in Real Time

Catch June 3rd’s episode of Odd Tuesdays where MSP Coach Manuel Palachuk talks about the importance of everyone from management to admin working in real time in your managed service business. Manuel just completed a 5-week course covering…

Cloud Managed WiFi – WFaaS

Check out the latest Podcast episode of Odd Tuesdays where Karl investigates WiFi as a Service offering. Our Oddballs segment also features perspectives on and best practice tips in delegating in your MSP business.You can find the…

Automated Prospecting & Sales Tools for Your MSP Business

  The May 6th episode of Odd Tuesdays featured Gil Cargill, a rockstar sales consultant with nearly 40 years experience in sales, including an outstanding career at IBM. Gil discusses tips on automated prospecting tools and how MSPs and VARs can…

How business-grade Sync is Changing The Security and Remote Access Landscape

April 15th’s episode of Odd Tuesdays, Ted Hulsy, VP of Marketing at  joins Karl to talk about sync and security for MSPs and VARs. Rayanne Buchianico, from  also features in the episode in our Oddballs segment….

Molding Your First Employee & Keeping Techs Motivated

On our April 1 episode, , Co-founder of  and a keynote at this year’s annual , joins Karl to discuss tech hiring tips. Josh advises MSP business owners to learn how to “right size” your personnel – a concept involving not…

Lead with Training, Follow With Managed Services

On March 18th’s episode of Odd Tuesdays, Karl talks to Chip Reaves, from Bigger-Brains, about their . The program is a high quality video series featuring online training for business professionals covering Windows 8, QuickBooks,…

HIPAA and HaaS

On March 4th’s episode of Odd Tuesdays, Karl speaks with April Sage, from , to discuss HIPAA compliance – a topic our Odd Tuesdays audience has been asking more and more about (Follow Karl’s ). April encourages MSPs to embrace the…