The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.


Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Brian Sharp: Take Back Your Business and Turn it Around

Brian Sharp Brian Sharp is a great motivational speaker/trainer. He runs a company that helps small business owners learn to use speaking and presenting as a means to expand their company and make sales. His company is called Go Big – . As…

Kevin Beares: The Small Business Apocalypse Has Been Rescheduled for Another Day

Strategies for a Post-SBS World   “June 30th isn’t that far away.” Kevin Beares is the Community Lead for the Windows Server and System Group at Microsoft. Kevin is in charge of driving community interaction for the SMB space.    …

Chip Reaves Brings a Focus on Education to the SMB Online Conference

Better Sales Through Better Education Chip Reaves from Bigger Brains is going to be one of the featured speakers at the 2013 SMB Online Conference. We did a press release recently on Chip’s appearance. See the press release here: . In this podcast…

StorageCraft Conquers Super Storm Sandy

At the SMB Nation Spring Conference, I talked to Laura Shafer, Director or Product Marketing at StorageCraft. StorageCraft and their ShadowProtect product are very well known.   Now StorageCraft has a new cloud-based disaster recovery program…

Bigger Brains Introduces Computer College – Great Addition to Managed Service Offerings

This week Chip Reaves from Bigger Brains announced a great new offering for managed service providers. I talked to him about Bigger Brains and the new offering – Computer College. Chip is the founder of Computer Troubleshooters in the U.S. (It was…

Michael Siggins Talks About ChannelPro Forum, Reader Choice Awards, and More!

I had a great talk with Michael Siggins, Publisher of ChannelProSMB. Among other things, he brought me up to speed on their big live event scheduled for April 10th: Channel Pro SMB Forum. This day-long educational event will be in…

Karl Palachuk’s 2013 “State of the Nation” Address for Small Business Consultants

For several years now, I have presented my “State of the Nation” address for small business IT consultants. I never pretend that I’m unbiased. But most of my writing is pretty matter of fact. And most of my interviewing is intended to coax…

Tom Poole Gives the Details on Cloud Nation Launch

After months of preparation, Cloud Nation () was launched last week. I interviewed Tom Poole, President of Cloud Nation about the launch. First, I dropped in to and signed up for the install-access 30 day trial. So I was logged into…

HIPAA Training: Good For You; Good For Your Clients!

A few people have been talking about the new HIPAA training from . In my brain, Reflexion = Spam Filtering. So how do you get from there to HIPAA training and certification? So I called Scott Barlow, VP of Sales and Marketing at Reflexion. HIPAA…