The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.


Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

How To Purchase an MSP with No Money Down

1.) The MSP Question of The Week How do you buy another MSP with no money down? — 2.) Notes on The News Kaseya 365 subscription debuts at $3.99! Major Leadership Changes at PAX8, CEO steps aside… Pax8 has named Scott Chasin as CEO, effective…

Endpoint Detection and Response for the MacOS with Huntress

Host Karl Palachuk interviews Wes Hutcherson and Stuart Ashenbrenner from Huntress on the challenges and (and victories) of securing macOS endpoints.  As you know, MacOS represents a growing percentage of the business device operating system…

Banning Non-compete Agreements?

1.) MSP Question of the Week Should you ban Non-compete Agreements?  — 2.) Notes on The News  Big Tech firms lost its dream status due to layoffs and instability: — 3.) Five Minutes with A Smart Person – Bit-Wizards Louis Erickson is…

Do MSPs Prefer iPhones or Androids?

1.) MSP Question of The Week Which do you prefer: iPhone or Android? Is there a clear winner?  — 2.) Notes on The News     What are the current TOP Password Managers? “Big Tech” censoring content…and other clickbait-y…

Charging for Onsite Travel?

1.) The MSP Question of The Week  Should you charge for onsite travel?  And what’s best–Price per seat or per device?   — 2.) Notes on The News  The FBI is warning consumers against using public phone charging stations in…

Dina Kumets of Huntress Labs

Host Karl caught up with Dima Kumets, Principal Product Manager at Huntress Labs focused on their Security Awareness Training product. It was an entertaining interview! This interview focuses on the Security Awareness Training product, which features…

Reselling Copilot As A Service?

1.) MSP Question of The Week Is there an opportunity there for MSPs to resell consulting service around copilot? — 2.) Notes on The News  Windows features disappearing in 2024:  Google looking to purchase Hubspot:  United States…

Tracking MDF As a Small MSP

1.) MSP Question of The Week Is it worth the time to track MDF/Rebates from your vendors partners if you are a small MSP? — 2.) Notes on The News  April fool’s joke? Gmail announced 20 years ago today:  Microsoft copilot released today:…

Should Remote Workers Return to The Office?

Host Amy and James are back!  1.) MSP Question of The Week: Should you force remote workers back in to the office? And do workers prefer weekly, bi-weekly, or monthly payment? — 3.) Notes on The News  N-able 2024 MSP Challenges and Opps…