Karl Palachuk

When Should I Hire My First Sales Person?

1.) MSP Question of the Week  When should I hire my first sales person? — 2.) Smart Person – Brianna Haun  Brianna’s passion is to provide a level of excellence in serving clients, leading a team, and impacting the community through a…

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Burned by the “Big Guys” with Jason Miller of BitLyft

In this special edition of the SMB Community Podcast, host James sits down for an in-depth discussion with Jason Miller Jason Miller – founder and CEO of BitLyft. Have you ever been lured in by a big-name vendor, only to discover their definition of…

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What is EOS?

1.) MSP Question of the Week What the heck is EOS? We break down Entrepreneurial Operating System. Recommended reading: — 2.) Five Minutes with a Smart Person – Lisa Shorr  Host James sits down with Lisa Shoor and discuss the importance of…

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What’s Best–Remote or In The Office?

1.) MSP Question of The Week Do your workers come into the office, work remote or hybrid? — 2.) Five minutes with a Smart Person Host Karl sits down with Kathryn Rose of ChannelWise.  Kathryn Rose is an innovator, and the founding CEO of…

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Social Events with MSP Clients

Segment One: The MSP Question of the Week  Do you attend social events with clients? — Segment Two: Notes on the News  ChatGPT is getting alarmingly less accurate! This is huge.      — Kernan mastermind September 28-29 -…

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MSP Events

Segment One: The MSP Question of The Week How many shows should an MSP attend in a year? — Segment Two: Minutes with A Smart Person – Jake Gregorich  Host James sits down with Jake Gregorich of Lyra Technology Group  and discuss sales and…

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Businesses Don’t Fail

For this edition of SMBCP, Host Karl sits down with two lovely guests in two seperate five minutes with a smart person. Five Minutes with a Smart Person – Double Feature!  First up: Larry Mandelberg is a consultant, speaker and author with…

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The IT Magnificent Seven

Segment One: MSP Question of the Week/Notes on the News We combine our two segments– With Twitter X’s arrival (and departure, which social media should MSPs be using? We compile a list of our social media necassities for MSPs and how to take…

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Marketing for the MSP with Charlene Ignacio

Today Hosts James welcomes our guest co-host: Charlene Ignacio! Being from Hawaii, she makes friends everywhere she goes. What you see online is what you get in person. She serves as a multi-industry CEO, speaker, author, serial entrepreneur for,…

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Generative AI’s Impact

Segement One: MSP Question of the Week From Janet Schijns, a question and a survey: “Today I am thinking about how Generative AI will impact the channel partner cost to serve vendors in the future. For example: By using Generative AI to create your…

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