This week, host James Kernan speaks with David Sims, founder of Security First IT, regarding navigating HIPAA from the lens of MSP business ownership. About David Sims Since 1998, David is an experienced IT and cybersecurity professional who…
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Returning to the podcast, host James sat down with Tim Fitzpatrick from Rialto Marketing. Topics include defining your processes, establishing your onboarding, and identifying your competitive advantage in the markets you serve. About Tim Fitzpatrick …
Read MoreChristopher Barber – Cheaper Than a Geek https://www.linkedin.com/in/christopherjbarber/ Host Karl had a great chat with Christopher Barber from Cheaper Than a Geek in Maryland. Topics include networking for client attraction, and using Chambers of…
Read MoreHosts James and Amy sit down this week to discuss difficult situations where the customer will not take your prosposal or recommendation 1.) MSP Question of the week: What happens if you customer won’t take your recommendation? — 2.)…
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Hosts James and Amy discuss pricing and the question around discounts for certain clients. 1.) MSP Question of the week: Should you discount your price to win the deal? ” The bitterness of poor quality lingers long…
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Hosts Amy Babinchak and James Kernan discuss the struggles of recruiting and what key qualities to look for when recruiting good people. 1.) MSP Question of the Week: When struggling with recruiting, how do you find good people/talent? — 2.) Notes…
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Host James Kernan discussses security offerings, specifically looking at offering vCISO services as part of your cyber security stack. 1.) MSP Question of the Week: Should you offer vCISO services? — 2.) 5 Minutes with a Smart Person Host…
Read MoreHost Karl Palachuk caught up with Dor Eisner, CEO of Guardz. Right off the bat, Eisner points out the reason enterprise cybersecurity attacks are different from those focused on small business. Like it or not, most of the attacks that work against SMB…
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Host James Kernan sits down with an exclusive interview with Tim Fitzpatrick, President of Rialto Marketing. Founded in 2012, Tim created Rialto with the vision of having a positive lasting impact on the businesses they work with. Tim believes there…
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Hosts James Kernan and Amy Babinchak kick off this week’s episode with topics regarding big wins, Windows 10 End of Life, and an exclusive interview with Tim Fitzpatrick 1.) MSP Question of the Week: Can you share some big wins? Hosts James Kernan and…
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