The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Autotask Live Report: Axcient Featuring “Management by Exception” Interface

Steve Noel: Management by Exception Interface takes continuity to the next level    I caught up with Steve “The Dude” Noel, Technical Sales Engineer with Axcient at the Autotask Community Live event.   Axcient’s big push right…

Autotask Live Report: Developing Multiple Streams of Income – Unrelated to Running an MSP

Ken Edwards: Adding Streams of Income … and More    My friend Ken Edwards is a busy member of the community, an SMB 150 award winner, and an Autotask user. Ken owns Maverick Mesa Computers in Glendale, AZ. He also owns a few other…

Autotask Report: Welcome to the Mom and Pop Mid Market

Mark Moreno: Success with the “Mom and Pop” Mid-Market    My friend Mark Moreno is an active member of the SMB community, an SMB 150 award winner, and an Autotask user. He owns  C&M Support Services & Consulting,…

Autotask Report: Synnex for Small Business

John Phillips: Synnex has an entire Small Business Team   I talked to John Phillips from SMB Connect at Synnex while I was as Autotask Community Live. Synnex SMB Connect John was at AT Live to educate folks about a special sales group at…

Autotask Report: ChannelPro SMB Invites You To Their Forum

Michael Siggins from ChannelPro SMB   At the Autotask Community Live conference, I caught up with Michael Siggins, Publisher of ChannelProSMB. They loved the event and the sense of community.   Michael highlighted for us the upcoming…

Autotask Report: Pump Up the Auto with Travis Austin

Travis Austin: PumpUpTheAuto.com   One of the first and best Autotask experts is Mr. Travis Austin. Travis has developed programs for getting information in and out of Autotask. Now he specializes in helping companies get the most from their…

Online or Offline: Networking is Networking (Interview with Richard Tubb)

Richard Tubb – Effective Business Networking: How to Network Online and Offline   Richard Tubb is well known for the Tubblog at . Richard is a former Managed Service Provider and now a successful coach for I.T. Consultants.     …

Creativity is Not Magic: Think Inside the Box

John Armato – Think Inside the Box   John Armato is a Senior Vice President & Senior Partner, and Creative Strategist for Fleishman-Hillard International Communications.     John helps companies set strategy, shape messages, and…

Demystifying QuickBooks – With Rayanne Buchianico

Rayanne Buchianico Rayanne Buchianico is an Accountant and MSP Business Consultant. At the SMB Online Conference in June, she’ll be talking about Understanding Your Financials: Three Mandatory Monthly Reports and What They Are Telling You. We…