The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Five Magic Tricks to Make Your Numbers Jump Up and Speak to You

Stacey Powell: Take Your Finances to the Gym!   Stacey Powell owns two businesses to help companies be more successful by managing their finances more effectively. At Creating Answers (), Stacey works with business owners to stop once a month…

Autotask Live Report: ElasticTask Manages Amazon Web Services Billing in Autotask, QuickBooks

Need to Manage Amazon Web Services? ElasticTask Gets The Job Done One of the cool things I noticed about the Autotask Community Live event is that many partners are developing products and services that plug into Autotask. In all cases, these…

Autotask Live Report: Spam Soap “Click Protect” Offered Free of Charge

Spam Soap’s “Click Protect” Scans Attachments When they Download Len Dimiceli from Spam Soap talked to me at Autotask Community Live in Phoenix about the latest and greatest news from Spam Soap.   The latest service from Spam Soap is…

Autotask Report: Continuum’s “Starter Kit” Gives You Everything You Need

Continuum Bundles Everything – And Lets You Test Drive at a Low Price With No Obligation   Continuum (formerly Zenith) was the original RMM solution with NOC back end included. Today they have a very large variety of offerings, including Level…

Autotask Live Report: Reflexion Pumps Up Automatic Email Encryption for HIPAA

Karen Guarino from Reflexion – Spam Filtering, HIPAA Training, and Automated Email Encryption for HIPAA Compliance   Karen  Guarino is the Channel Support Manager at Reflexion. She talked to us at the Autotask Community Live event…

Autotask Live Report: Axcient Featuring “Management by Exception” Interface

Steve Noel: Management by Exception Interface takes continuity to the next level    I caught up with Steve “The Dude” Noel, Technical Sales Engineer with Axcient at the Autotask Community Live event.   Axcient’s big push right…

Autotask Live Report: Developing Multiple Streams of Income – Unrelated to Running an MSP

Ken Edwards: Adding Streams of Income … and More    My friend Ken Edwards is a busy member of the community, an SMB 150 award winner, and an Autotask user. Ken owns Maverick Mesa Computers in Glendale, AZ. He also owns a few other…

Autotask Report: Welcome to the Mom and Pop Mid Market

Mark Moreno: Success with the “Mom and Pop” Mid-Market    My friend Mark Moreno is an active member of the SMB community, an SMB 150 award winner, and an Autotask user. He owns  C&M Support Services & Consulting,…

Autotask Report: Synnex for Small Business

John Phillips: Synnex has an entire Small Business Team   I talked to John Phillips from SMB Connect at Synnex while I was as Autotask Community Live. Synnex SMB Connect John was at AT Live to educate folks about a special sales group at…