Podcasts for IT consultants and managed service providers in the SMB Community.
Hosts
Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.
He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.
Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.
Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.
Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.
James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.
Today’s guest is Victor Raessen, founder of MSP Navigator. What are the first three questions every new MSP asks? 1) How do I get clients? 2) What are you using for RMM? 3) What are you using for PSA? Victor won’t help you for #1, but MSP Navigator is…
Our guest this week is JB Fowler, CPO of Domotz. Domotz is a fast growing provider of a remote network monitoring and management system for all connected devices and IoT systems. The system is super affordable and enables MSPs to offer new IoT and…
I sat down (virtually) with Harry Brelsford, the true found of the SMB IT consulting community worldwide. For more than twenty years, Harry has been the prime mover and shaker at SMB Nation, and is the author of more than twenty books, primarily…
Brian Doyle meets up with host James Kernan to discuss customer engagement. Most MSPs have rock-solid service delivery process. But – the simple things, like checking in outside of assisting customers when not in duress, get lost. Listen in for some…
Karl Palachuck connects with Dortha Hise to talk about virtual assistants and what they can do for you . . . even if you’re a “Type-A” business owner. Check out a few resources from Dortha to get started: VA Prep Checklist & Worksheets – if you’re…
Karl Palachuk connects with Corey Munson of PC Matic on a topic at the back (or forefront) of everyone’s mind: What if nobody returns to the office? Corey shares some ideas and opportunities for MSPs, should this be the case. Corey Munson is Vice…
Karl was joined by Marwan, co-founder and CEO of Veem, to talk about the one thing on every business owner’s mind: where’s my money?? Doing business internationally comes with a lot of opportunity, but also potentially a lot of fees. Marwan breaks it…
Karl caught up with Scott Sanders, founder of the IT Business Owners Group to dig into the details of Scott’s online Facebook community. And – to hear about their upcoming member cruise in September 2021 so there’s plenty of time to join The IT…
Karl connected with Paul Green about not only how to get started (or continue) your marketing strategy as an MSP, but also how to navigate the sales climate created by COVID. Grab some free resources at his website below and catch some actionable tips…
MSP Radio is the destination for news and commentary on the IT Solution Provider world.
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