The SMB Community Podcast

Hosted ByAmy Babinchak & James Kernan

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.


All Episodes

Generative AI’s Impact

Segement One: MSP Question of the Week From Janet Schijns, a question and a survey: “Today I am thinking about how Generative AI will impact the channel partner cost to serve vendors in the future. For example: By using Generative AI to create your…

Cage Fight

Segment One: The MSP Question of The Week I have clients that have three PCs but don’t need a whole lot, what should I do? Segment Two: Five Minutes with a Smart Person – Dr. Lance Reichenberger — Host James sits down with his friend, Dr. Lance…

“Technical” Person Necessary for Success?

We catch up with Host Karl and Host Amy. Find out who’s smoke free. Segment One: The MSP Question of the Week   Do you have to be a “technical” person in order to run a successful IT consulting business? — Segment Two: Five minutes with a…

Pax8 Marketplace

Segment One: Notes on the News We sit down with Amy B and James and discuss the PAX8 marketplace Microsoft $5 Subscription Based Business Assist, and Microsoft Most Recent Security Response. Microsoft Business Assist: Microsoft Security Blog: …

When Do You Cut-off Your Deadbeat Client?

Segment One: What are you up to? Amy B, James, and Karl–3/4th of our wonderful hosts join is for today’s episode. Amy B joins on the road as she drives north to…the boat. — Segment Two: Five Minutes with a Smart Person – Our Very Own James…

Do Laptops Need More Ports?

Segment One: What are you up to? Host Amy B and Karl discuss the latest in flower power. — Segment Two: Five Minutes with a Smart Person – Allen Edwards  Allen began his I.T. career in 1994 as an entry-level tech, climbing the ladder through…

What’s more important: People or Process?

Segment One: What are you up to? Karl just wrapped up the SMB Online Conference!  Check it out here:   Three days of smart people & fun. James is revving up for his LIVE event in Denver this month June 29th-30th.  Register here:  …

Australia and Certifications in IT

Host Amy and James take over the pod once again. Segment One: What are you up to? Amy and Karl finalize their sessions for the SMB IT Pro conference in Australia this October! There, they will discuss why retirement looks different for business owners…

Mini Episode: Karl Goes to Channel Partners!

In today’s special episode, Host Karl heads out to Channel Partner’s Las Vegas. We follow him on his adventures through the vendor hall. So what do these vendors have for sale and what socks do they have? Thank you to all vendors who participated in…