The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Pete Busam on CompTIA, Leadership, and Marketing

Karl caught up with a fellow CompTIA Executive Committee member, Pete Busam from Equilibrium Consulting. Pete and Karl sit on the Advancing Tech Talent and Diversity E.C. Pete Busam is the founder and owner of Equilibrium Consulting, LLC, a management…

Nuking Data: How to mitigate any potential data breach

Host Karl interviews Paul Katzoff from White Canyon Software. White Canyon provides software to really, truly, honestly remove all the data on hard drives so it cannot be recovered. As Paul points out, we could download free tools from the…

M&A for IT Firms in a Post COVID World

James Kernan interviews Hartland Ross from eBridge Marketing Solutions. Hartland has been working in the sales and marketing of IT services and SaaS firms since 1999. He is well recognized and regarded in the IT services industry and to date has…

Janet Schijns: Digital Normal – How to Thrive

Karl interviews Janet Schijns from the JS Group. Janet is the CEO and Digital Ninja of JS Group, a leading go-to-market consultancy in the technology industry. She’s a former executive at Motorola, Verizon and Office Depot. Plus, Janet is the founder…

Growth: Acquisition vs. Organic Growth

Host Karl interviews Daniel Welling from Marlow, UK. Here we look at “organic growth” vs. buying companies as a growth strategy. Which is best for you? Daniel started his career in IT in 1995, following a sales track, working for a number of VARs and…

Pete Matheson: Using Video to Grow your IT Business

Host Karl sat down with Pete to talk about promoting IT businesses. Pete started his own MSP in 2011. For the next near decade that business grew, hit and exceeded the magic £1m turnover mark (one million pounds revenue), grew to 16-staff, strong and…

Common Misconceptions with Google Ads

with Dylan Dahlquist dylanquestdigital ( at ) gmail.com Google’s Advertising platform is versatile, far-reaching, and pretty confusing. Sometimes getting a clear return on ad spend can feel closer to wizardry than science, but that’s why Dylan has…

Richard Tubb on Continuous Awesome Marketing

I caught up with Richard Tubb near the end of November. In addition to a general catch-up, we recorded a podcast on Marketing Tips! We did this after an experience we shared that resulted in extra bonus marketing for Richard – because he was prepared….

New Book: Tech Up or Lose Out

Karl interviews co-host James Kernan on his new book, Tech Up or Lose Out. James is the editor and publisher of the book. And, of course, he wrote a good deal of it. James calls this book the Entrepreneurs Guide to IT. The target audience is small…