The SMB Community Podcast

Hosted ByAmy Babinchak & James Kernan

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.


All Episodes

MSP Culture: Can Workplace Fitness Boost Productivity? — Mandy Teply, The Fit Method

1.) Interview with Mandy Teply of the Fit Method. Hear how health and fitnes in the workplace can help with motivation and productivity. —  Our upcoming events and more: MASTERMIND LIVE – Denver, CO – Sept 26-27th   Use…

MSP Contracts: Should You Outsource Your Legal Paperwork? — Rob Scott, Monjur

1.) Interview with Rob Scott, co-founder of Monjur Contracts-as-a-service legal solutions —  Our upcoming events and more: MASTERMIND LIVE – Denver, CO – Sept 26-27th   Use “EARLYBIRD” as the coupon code to save $200!! …

MSP Stack: Where Do You Draw the Line on Cybersecurity?

1.) The MSP Question of The Week Where do you draw the line with Cyber Security?      —  2.) Notes On The News  We talk: Cyber Security Insurance Rates and June’s Auto Dealership Hack.  Reuters Article: —  Our…

When Is The Best Time To Sell Your MSP?

1.) The MSP Question of The Week When is the best time to sell your MSP? —  2.) Notes On The News  We talk: June’s Auto Dealership Hack and Pax8 Beyond Event.  —  Our upcoming events and more: MASTERMIND LIVE – Denver, CO…

MSP Leadership: How to Resolve Business Partner Conflict

1.) The MSP Question of The Week How do you deal with partner conflict? We discuss the “Four R’s” of conflict resolution: Recognize, Reflect, Respond, and Resolve. — 2.) Notes on The News Apple AI rollout and Cybersecurity! Is your MSP adapting with…

Running an MSP: Building Strong Client Relationships — Louis Erickson & Sam Blowes, Bit-Wizards

Host James sits down with Louis Erickson and Sam Blowes of Bit-Wizards for an exclusive interview.  Louis Erickson is the co-founder and COO, and Sam Blowes is the Director of Solution Consulting at Bit-Wizards–an award winning IT services…

MSP Profitability: How Do You Track Vendor Subscriptions?

1.) Notes On The News  Cybersecurity, AI, and now…M&A? We discuss our opinion on the next new hot topic of the techworld.  Also, Microsoft now backpedaling due to backlash on RECALL. Finally, Ken Patterson leaves PAX8 and now is…

vCISO for MSPs: Building a Virtual CISO Practice — Wayne Small & Mark Moreno

Host Karl attended the ChannelPro Live event in Columbus, Ohio. He interviewed two folks who are doing some cool things.  Wayne Small from Australia is retooling himself and his business to take a new approach to the Virtual CISO Role. Rather…

Tech Compensation: How Much Should Your MSP Pay?

1.) MSP Question of The Week Employee Compenstion–How much is too much or too little? — 2.) Notes on The News  Amy blog article – Financial Crimes Enforcement Network article Linkedin: — 3. Strategies for Local Businesses in Local…