The SMB Community Podcast

Hosted ByAmy Babinchak & James Kernan

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.


All Episodes

Unifying the IT Channel Industry with the Channel program

Host James Kernan sits down with Kevin Lancaster and Matt Solomon of Channel Program, a platform designed to unify the IT Channel industry. Kevin Lancaster and Matt Solomon are the co-founders of Channel Program, a platform designed to unify the IT…

Smaller Businesses Are the Testbed for Malware – A Look at the Huntress Threat Report

Host Karl got together with Jamie Levy, Director of Adversary Tactics from Huntress.  Jamie is also a longtime researcher, developer and board member of the Volatility Foundation. She has worked over 15 years in the digital forensics industry,…

Cash Flow: Should Your MSP Automate Client Payments? — Baxter Lanius, Alternative Payments

Host James Kernan sits down with Baxter Lanius to discuss automating customer payments using the software tool, Alternative Payments. At Alternative Payments, their mission is to lower the barrier and make smarter payments accessible to one and…

MSP Sales Process: Lessons from the Vendor Side — Dustin Puryear, Puryear IT

Host James Kernan sits down with Dustin Puryear to discuss sales and marketing for MSP’s. Dustin Puryear is indeed a prominent figure in the tech world. As the founder of Puryear IT, he leads a team dedicated to leveraging technology to enhance…

EOS: Running Your MSP’s Business Operating System — Larry Garcia, Strety

Host James Kernan sits down with Larry Garcia to discuss the EOS compatible and reporting collaboration tool known as Strety.  Larry Garcia is the co-founder of Strety, a company that provides a Business Operating System Software (BOSS)…

MSP Pricing: Should You Quote Projects Hourly or Fixed-Fee?

Hosts James Kernan and Amy Babinchak kick off this week’s episode with topics regarding project quotes, the Olympics, and an exclusive interview with Larry Garcia, founder of Strety. 1.) MSP Question of the Week: Should you quote hourly or fixed-fee…

Jason Miller of BitLyft Cybersecurity

Host James Kernan sits down with Jason Miller, founder and CEO of BitLyft Cybersecurity, for an exclusive interview.  As the founder, Jason has dedicated his 20-year IT career, including co-founding SaaS pioneer Reviora, to removing cybersecurity…

MSP Stack: How to Avoid a Single Point of Failure

1.) The MSP Question of The Week – How did Crowdstrike affect you? This week, James Kernan sits down with Charlene Ignacio, CEO of Fornix Marketing. James addresses the security concern, “Isn’t Security 101 eliminating the single point of failure? “….

MSP Culture: Can Workplace Fitness Boost Productivity? — Mandy Teply, The Fit Method

1.) Interview with Mandy Teply of the Fit Method. Hear how health and fitnes in the workplace can help with motivation and productivity. —  Our upcoming events and more: MASTERMIND LIVE – Denver, CO – Sept 26-27th   Use…