Podcasts for IT consultants and managed service providers in the SMB Community.
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Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.
He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.
Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.
Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.
Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.
James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.
Karl with Jenna from Spam Soap Jenna Chase is always in a good mood, and she really enjoyed the IT Nation vendor floor this year. We caught up with her on the last day. Spam Soap is a cloud based email and security provider. Which means cloud-based…
One of the vendors that seems to make every show is eFolder (www.eFolder.net). I talked to Booth Dude Tel Hulsy about the eFolder product and what they’re up to. eFolder Crew at IT Nation Ted’s big push is the eFolder/AppAssure combination that…
ConnectWise Goes Way Beyond PSA I had a chance to sit down with Arnie and David Bellini near the end of IT Nation and get some insights into what they’re doing and where the company is going. Arnie Bellini is the CEO of ConnectWise and David is the…
One of my old friends Steve Noel talked to me about his role at Axcient and what the company’s up to these days. Steve is a Techno Sales Engineer at Axcient. Steve Noel Axcient is a 100% Channel focused backup and BDR solution. Steven doesn’t…
I sat down with Larry Walsh, CEO of The 2112 Group at IT Nation. The 2112 Group is an analyst firm that supports vendors in the solution provider community. They provide “leadership and best practices” for solution providers. Larry Walsh – The…
Kevin McGibben – CEO of LogicMonitor – met up with me at the conference in Orlando Friday. LogicMonitor is a “pure SaaS based IT infrastructure monitoring service.” We talked about what that means and why it is NOT an RMM tool. LogicMonitor…
I caught up with Jason Samples from PacketTrap at the ConnectWise IT Nation conference in Orlando. My first question was “What are you doing here?” PacketTrap has both a PSA and an RMM tool. Their RMM tool is an “agent/agent-less hybrid” that…
Final Report from SMB Nation Fall 2012. Our final interview from SMB Nation’s Fall conference is with Tom Poole, Founder and CEO of Cloud Nation. Cloud Nation is an SMB Nation family brand. Cloud Nation has created a three-pronged program for…
Report from SMB Nation Fall 2012. Mike Bayless Near the end of this year’s SMB Nation, I caught up with Mike Bayless from America’s Tech Support in Sacramento. Mike says that networking with other MSP partners is the biggest benefit to…
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