The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Boom!! Sky-High MSP Resources!

    Our latest Odd Tuesdays episode is chalked full of a lot of MSP resources, links, and a great discussion between Karl and ‘s Jessica Davis! Check it out & be sure to subscribe to our feed so you do not miss future episodes. There…

Still Odd

Be sure to catch our one-year anniversary episode of Odd Tuesdays! We’ve had a terrific year of Podcasts and have delightfully seen our audience grow and our show syndicated to iTunes! In this episode, Robert Crane, from CIAOPS, shares a lot of…

HIPAA for MSPs

On Jan 6 we featured some HIPAA discussion on our Odd Tuesdays podcast, with David Sims joining the program.  David runs an educational website called HIPAA for MPSs. We also had resident Oddball Computer Wallah Bob Nitrio in our Oddballs…

Third Tier Micro-Staffing and More

Just in case you haven’t heard of Third Tier . . . Third Tier () provides services for technology consultants. They provide education and assistance on a wide variety of topics. I caught up with Amy Babinchak a few days ago to find out…

ChannelEyes & MSP Financial Processes

Catch our Dec 16th Odd Tuesdays episode! Karl speaks with ‘  about their mobile app platform for connecting Vendors and channel partners. Rayanne Buchianico also joins the show in our Oddballs segment. Rayanne talks about her MSP…

Results & Building Vendor Relationships

Check out Nov 4th’s Odd Tuesdays episode where Karl talks with ‘s Mike Honig about their expanded CRM system. And our Oddballs segment in this episode features Small Business MVP Amy Babinchak discussing the importance of…

SMB TechFest – November 21-22 (and more)

I just got back from the big ChannelPro SMB Forum in Philadelphia. For more information on next year’s events, visit . At the event, I talked to a number of vendors. Here is present some quick shout-outs from , , , , and .   Most…

Datto’s Continuity & an ASCII Scoop

In the October 21st  episode , joins the show to discuss continuity as a viable solution for small business. Karl and Rob also discuss the future of hybrid cloud solutions and data storage issues, particularly in relation to storage across…

Jeff Ponts Highlights Datatel’s Integration Options

Oct 7th’s episode of sees ‘ Jeff Ponts join the show. Jeff talks about software integration vs. systems integration. Jeff also talks about the other hats he wears, to include President of the  (TCA) and Co-Chair to . This…