Podcasts for IT consultants and managed service providers in the SMB Community.
Hosts
Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.
He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.
Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.
Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.
Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.
James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.
To finish off the calendar year 2024, host James Kernan sits down with Karl Palachuk to discuss this year’s hot topic: mergers & acquisitions. In this episode, James and Karl uncover the importance of timing and understanding when the ideal time…
Now nearly halfway into December, James and Amy return to discuss Q4 marketing plans and recent headlines in the news. — 1.) MSP Question of the week: What are some good marketing campaigns to run at the end of the calendar year? — 2.)…
To kick off the month of December, James and Amy are back with another episode of the SMB Community Podcast. — 1.) MSP Question of the week: Should I require my remote employees to return to the office? In response to a recent article by…
Another fun week of James and Amy! Following Halloween, James and Amy shared their mission of Halloween costumes and handing out Halloween candy. Kicking off this week’s episode, DATTOCON missed out an opportunity for press and hype. From lack…
Hosts James and Amy are back this week to discuss the series of noteworthy headlines from this week as well as this week’s MSP question of the week. — 1.) Notes On The News IT Nation – one announcement CompTIA Aquired – New Divisions will be…
Hosts James and Amy sit down this week to discuss key performance indicators (KPIs) that can be used to measure success with your business. 1.) MSP Question of the week: What reports or KPI’s do you need to manage your business? …
This week, host James Kernan speaks with David Sims, founder of Security First IT, regarding navigating HIPAA from the lens of MSP business ownership. About David Sims Since 1998, David is an experienced IT and cybersecurity professional who…
Returning to the podcast, host James sat down with Tim Fitzpatrick from Rialto Marketing. Topics include defining your processes, establishing your onboarding, and identifying your competitive advantage in the markets you serve. About Tim Fitzpatrick …
Christopher Barber – Cheaper Than a Geek https://www.linkedin.com/in/christopherjbarber/ Host Karl had a great chat with Christopher Barber from Cheaper Than a Geek in Maryland. Topics include networking for client attraction, and using Chambers of…
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