The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.


Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Navigating Introversion & MSP Blogs

This just in: James will order your pizzas for you.    Segment One: 15 Minutes w/ a Smart Person – Featuring Barbara A. Boldt Amy B. sits down with Barbara A. Boldt.  Barbara A. Boldt helps introverted tech managers, who are looking to…

Notes on the News, Amy B Bought a Book, & (1)5 Minutes with a Smart Guy featuring Asigra’s Eric Simmons

Segment One: Notes on the News and Amy B Bought a Book! SVB – Silicon Valley Bank failed fast…Twitter may have played a role Does this mean anything for private equity, or our industry? Our answer: Eh, kinda. Also, we dive in and learn what exact…

Tik Tok Time Limit, Five Minutes with Brian Mahon, & A Little Bit about Everything

Today — Amy’s B’s Binaural Beats. Ft. Coughs…Subscribe for more. — Segment One: Tik Tok Time Limit In effort to reduce teen screen time, Tik Tok has a set a 60 minute limit to users under 18.  Karl suggest we take it a step up and set a…

Karl Goes to ASCII Edge Featuring Sebastian Uchima, Ryan Cloutier, Frank Raimondi, & Trevor Digerolamo

In this special editions of SMBCP, we follow Karl on his journey at ASCII Edge. We have four bite sized interviews with four smart guys: Sebastian Uchima of Humanize IT The Humanize IT Framework is a top down approach to client conversations that…

Bing AI’s Codependency, Five Minutes with Rich Freeman, & MSP Tools & Weakness in SMB

Weather alert: Amy B’s eletricity is out by ice storm so she joins us by phone while Karl enjoys the sun in snowy Southern California…  Segment One: Creepy Bing AI Update According to a report by the New York Times, a four hour conversation…

The Right to Repair, Michael Callahan & Rayanne Buchianico, & the Legal Component of What We Do

Have a question or comment for us? Want your question or comment to be featured on the next episode? Send it here: [email protected] Use the topic SMBCP and include your name for a shoutout. — Segment One: The right to repair. This…

Bing AI, Five Minutes with Sam Saab, and Have You Seen the Green Comet Yet?

This podcast is not sponsored by big AI…but if anyone is offering, we’re listening. Segment One: Bing AI In the race for the best search engine, Microsoft introduces an AI-powered Bing!  Amy and Karl pose the question: How will AI dictate if…

The Return of Live Shows, chatGPT and the Green Comet, & Our Podcast is #1

The answer is yes–It is another chatGPT episode… — Segment One: Rob Rae joins Pax8 and the return of MSP Shows We discuss going public versus an MSP being bought out by an investment firm. Sometimes, it means sales and numbers because priortiy #1…

Layoffers Wanna be with You Everywhere, Dave Seibert’s Adventure in Concrete World, & Upcoming Events

Our OG, legend, matriach, and instagram hawties hath returned. What are the meaning of all these nicknames and which belong to who? Find out in today’s episode.  Segment One: Layoffs everywhere and so is Elon…What the hell is going on? Layoffs…