The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

SOP Culture: Raj Goel

You know I’m all about SOPs (Standard Operating Procedures). So I was happy to talk to Raj Goel about his “SOP Culture” project. He has defined a series of SOPs for I.T. Professionals. They are available on a subscription basis. Check out the…

Rayanne Buchianico – Financial Processes that Make All The Difference

I had a great talk with Rayanne Buchianico yesterday. We covered Sell My MSP, QuickBooks, important reports to run for your business, and the next course she’s teaching over at Great Little Seminar in October. Here’s the video:   Audio . …

Interview – Dave Seibert from SMB TechFest

I interviewed with Dave Seibert from SMB TechFest about the Fall show. This event is held four times per year in Anaheim, CA. This is always a good event. And this year, I’m pairing it up with my . More about that on a future podcast.    …

Sell Your MSP – Amy Babinchak Says It Really Does Have Value!

We’re kicking off a whole new podcast series here at SMB Community Podcast. So subscribe today so you don’t miss a thing. We’re going to be doing a series of “video call” podcasts of about 30 minutes each. These will be recorded as both a…

Interview: Alistair Forbes on the SolarWinds MSP Acquisition of LogicNow

I had a great conversation with Alistair Forbes, the new Managing Director of (formerly the General Manager at LogicNow). In case you missed the news yesterday, . LogicNow CEO Walter Scott now becomes the Executive Vice President of Solarwinds MSP….

SMB Nation Partners for Success

Final report from SMB Nation 2015. My guests here are Patrick Houston from Biz Tech Xperts and Rich Maddalena from LogicTree IT. Patrick Houston Patrick Houston is the co-founder and editor at Biz Tech Xperts (see ) – Note: Not experts…

SMB Nation Features Business Intelligence, Education, and More Education

The first person I grabbed at SMB Nation was Robert Crane from CIA Ops – . Robert presented a great demonstration on using live data to create meaningful information for clients. Robert Crane Microsoft’s PowerBI is a business intelligence….

SMB Nation Report – Zynstra Update and Dave’s Look Into the Future

Report One from SMB Nation 2015. Featuring Nick East from Zynstra and Dave Seibert from SMB TechFest. Nick East Last year Zynstra () pretty much dominated SMB Nation with demos. This year Nick East announced that Zynstra is now distributed both…

Easy Recurring Revenue: Payment Processing

At the Business Solutions Channel Transitions event in Chicago (two weeks ago), I caught up with Randy Clark from Mercury. Mercury is a payment processor. Think credit cards. Pretty much everyone takes credit cards. Everyone who has clients that trust…