The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Meet Rob Boles – MSSP

I caught up with Rob Boles from Blokworx for a chat on Modern Security challenges. In 2006, Rob created BLOKWORX to further his passion for creating fast, secure networks that provide clients peace of mind. BLOKWORX is focused on security,…

James Kernan on Gamification within Your MSP Business

James Kernan is a business, “success,” and sales coach. He has owned and built some very successful managed service companies. This SMB Community Podcast with James Kernan covers “Gamification” within Your MSP. How do you motivate employees,…

Doug Hazelman: Cloudberry Cloud Backup

Doug Hazelman is the VP of Technical Marketing at Cloudberry. We talked about Cloudberry’s cloud backup options as well as their managed service reseller program. (I didn’t know their cloud agents could be deployed with many RMM tools.)….

Ramey Bell: Improve Your Online Reviews – Automatically

I interviewed Ramey Bell from Tech Reputation – . Tech Reputation automates the process of getting reviews posted on the major review sites. They also have a process to alert you to potentially bad reviews and help you intercept those reviews so you…

Manuel Palachuk – Take Your Business to the Next Level

I caught up with my brother, co-author, and fellow coach recently. It seems odd to interview my brother, but I have massive respect for Manuel. In addition to practicing a work/life balance that few achieve, he is a true master of process control…

Nigel Moore – Building Community for MSPs

I had a great interview with Nigel Moore from (The Tech Tribe). Nigel Moore Nigel joins us from an hour north of Sydney, Australia. He tells us the story of how he sold his managed service business AND maximized the price by creating standardized…

Harry Brelsford – What’s New and Exciting?

Harry Brelsford In this SMB Community Podcast, Harry Brelsford from SMB Nation gives us an update on the latest and greatest from his world. Highlights include the (Topics include Blockchain and Bitcoin), Life-long learning, new analytics courses…

Interview: Herman Pool / Vertical Axion

If you’ve attended an ASCII Success Summit in the last few years, I’m sure you’ve run into Herman Pool from Vertical Axion (). If you haven’t attended an ASCII Sucdess Success Summit – You Should! Visit  for more info. Vertical…

Dave Sobel on Future Trends (and More)

I had a great chat with my friend Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. We covered a broad range of future-looking topics – and how they might affect us in the small business space. Dave is an author and former…