The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Taking it to the Edge with Scale Computing

I interviewed Alan Conboy of Scale Computing a few days ago. Alan is the CTO office at Scale Computing. With more than 20 years of experience, he is an industry veteran and technology evangelist specializing in designing, prototyping, selling and…

Dave Sobel and the Business of Tech

Had a great impromptu chat with Dave Sobel from MSP Radio and The Business of Tech (and the Killing IT podcast). Dave has spent his time as both an IT Service Provider and a vendor. Now he is jumping into a new venture as an analyst and new reporter….

James Kernan: How to build Equity in your business BEFORE you sell

Andrew Lassise – A Self-Made and Sober IT Entrepreneur

In this podcast, I interview Andrew Lassise, a serial entrepreneur who has built Rush Tech Support from his living room in 2014 to a multi million dollar managed services provider. He got sober in 2013 and has an incredible story of triumph over…

Culture, Motivation, and Jacob Juicebox Wellman

I had a lot of fun recording this podcast with Nicholas Ford (Account Executive – Partner Network at SherWeb) and Jacob Wellman (Associate Account Executive at SherWeb). In addition to working together, these guys are friends who have built a great…

Backblaze: Heating Up the World of Backup

I interviewed Ahin Thomas, Vice President of Backblaze. He describes himself as “A former bartender, songwriter and hand model.” Ahin previously worked as director of eCommerce at Sears Holdings, was the co-founder and CEO of Vintners’ Alliance, and…

Chris Wiser on Running a 7 Figure MSP

I caught up with Chris Wiser last week and grilled him on some of the secrets of creating a million dollar business. The number one need in this industry is sales, and all the elements that lead to that (leads, prospects, appointments). But, as Chris…

TaskTrain – Pragmatic Process Management

Nigel Moore – Package Price Profit

I had a great chat with my old friend Nigel Moore from Australia about his new book, Package Price Profit. (You can buy it on .) This book is a great overview of pricing and bundling options in the IT service industry. I particularly love his…