Podcasts for IT consultants and managed service providers in the SMB Community.
Hosts
Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.
Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.
James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.
All Episodes
Overview: In this episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss the transformative impact of AI on MSP sales and efficiency, emphasizing AI’s potential to double market size and help MSPs manage new applications….
Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchik and James Kernan discuss winter weather conditions across the Midwest, then transition into tech news, including rumors of a potential acquisition involving Intel. The…
In this episode of the SMB Community Podcast, hosts Amy and James discuss the dynamics of reselling computer hardware and software for MSPs, emphasizing the importance of building trust with clients. They highlight recent changes in market leadership…
In today’s episode of the SMB Community Podcast, hosts Amy Babinchik and James Kernan dive into the best AI tools for marketing and sales, including popular choices like ChatGPT and Gong. They discuss the latest news in the IT industry, such as Fred…
In this Thursday episode of the SMB Community Podcast, host James Kernan talks with Mike Anderson, Director of Global Channels for EZDMark. They discuss the importance of DMARC (Domain-based Message Authentication, Reporting & Conformance) in…
Cybersecurity Maturity Model Certification (CMMC) is a cybersecurity framework created by the Department of Defense (DoD) to protect sensitive unclassified information We talk about what is new regulations for 2025 What is the difference between…
To kick off the new year, hosts James and Amy discuss business plans & goals, this week’s MSP question of the week, as well as year-end news. — 1.) MSP Question of the week: When should a business update their business plan and goals?…
In the final episode of the calendar year 2024, Amy and James sit down to discuss the final MSP Question of the week as well as current events and news. — 1.) MSP Question of the week: How often should you and your business attend channel…
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