Mark Smith is the Executive VP of EH Media, publisher of ChannelPro magazine, as well as CEPro, Commercial Integrator, Security Sales and Integration. In a former life, Mark founded Windows NT magazine. As I’ve mentioned in several…

Harry Brelsford is the founder of SMB Nation. In this interview Harry announces a new Marketing as a Service platform called Pivot. We talk about marketing and analytics in the SMB community – and a lot more. See .   Harry…

Manuel Palachuk (yes, we’re related) is a business coach, author, and trainer. This week he announced the launch of the MSP Pro Acedemy – a training and certification site for managed service providers and IT Professionals of all sizes. More…

Debbie Leoni is my life coach. I thought it would be useful to introduce her to the SMB IT community. I get questions about why I have a life coach coach and how that’s different from a business coach. I hope this interview answers those…

I had a great chat with Kendra Lee on the subject of Hiring and Managing Your First Sales Person. We talked about writing ads, choosing a “hunter,” setting goals, and managing them through the first year. It was a great discussion. You can learn…

You know I’m all about SOPs (Standard Operating Procedures). So I was happy to talk to Raj Goel about his “SOP Culture” project. He has defined a series of SOPs for I.T. Professionals. They are available on a subscription basis. Check out the…

I had a great talk with Rayanne Buchianico yesterday. We covered Sell My MSP, QuickBooks, important reports to run for your business, and the next course she’s teaching over at Great Little Seminar in October. Here’s the video:   Audio . …

I interviewed with Dave Seibert from SMB TechFest about the Fall show. This event is held four times per year in Anaheim, CA. This is always a good event. And this year, I’m pairing it up with my . More about that on a future podcast.    …

We’re kicking off a whole new podcast series here at SMB Community Podcast. So subscribe today so you don’t miss a thing. We’re going to be doing a series of “video call” podcasts of about 30 minutes each. These will be recorded as both a…

I had a great conversation with Alistair Forbes, the new Managing Director of (formerly the General Manager at LogicNow). In case you missed the news yesterday, . LogicNow CEO Walter Scott now becomes the Executive Vice President of Solarwinds MSP….