In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering ‘Why Do We Care?’, channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
The podcast is hosted by Dave Sobel, a leading expert in the delivery of technology services with broad experience in both technology and business. He owned and operated an IT Solution Provider and MSP for over a decade, both acquiring other organizations and eventually being acquired. This firm was a winner of multiple awards, including Kaseya’s Cutting Edge and ConnectWise’s Best New Idea, as well as being a finalist for Microsoft’s Worldwide Partner of the Year in the Small Business Specialist category. After his MSP experience, he worked for multiple vendors at such companies as Level Platforms, GFI, LogicNow, and Solarwinds, leading community, event, marketing, and product strategies, as well as several M&A activities.
He was named a CRN Channel Chief multiple times, to the CRN UK A-List, as a Channel Futures Circle of Excellence winner, to Channel Pro’s 20/20 Visionaries, and has been an MSPmentor 250 member for multiple years Dave has been recognized as one of the top virtualization experts globally as a Microsoft MVP for Virtualization. and author of “Virtualization: Defined. A Primer for the SMB Consultant.” Dave has served on the executive council for Managed Services and Emerging Technologies, the Vendor Advisory Council, as founding Chair for the Mobility Community for CompTIA.
News and commentary delivered daily from experience.
The episode highlights a structural split within the managed services market, defined by how different segments are responding to rising economic uncertainty, AI experimentation, and shifting revenue expectations. Omdia’s...
Rising component costs and shrinking PC shipments are driving a shift toward longer device lifecycles and complicating replacement planning for MSPs. According to Omdia and IDC, global shipments of...
A central structural development is the shift of verification, remediation, and risk management responsibilities from AI vendors to downstream parties, notably MSPs and their clients. Companies like OpenAI and...
The episode reveals a governance gap between mounting cybersecurity requirements and the operational realities facing MSPs serving charter schools and nonprofits. Charter Technology Solutions (CTS) exemplifies how regulatory mandates,...
The episode highlights the risk of documentation mismatches and liability transfer within MSP mergers and acquisitions, using the example of MSP+—a consultancy formed by the 2023 merger of five...
Vendor incentive structures are undergoing a significant realignment, shifting both margin pressure and financial risk toward MSPs and IT service providers. Microsoft’s recent policy change—eliminating flat CSP renewal rebates...
Organizations are moving from purchasing commercial software to building their own applications with AI tools, shifting the ongoing maintenance and accountability from vendors to internal teams and MSPs. This...
Vendors are shifting to usage-based billing for enterprise AI tools, creating information and contract risk as consumption and related costs become less predictable for buyers. Microsoft’s change to Microsoft...
The episode highlights a structural shift toward MSPs considering custom-built operational core systems on enterprise platforms, rather than relying purely on traditional packaged PSA (Professional Services Automation) vendors. This...
MSP Radio is the destination for news and commentary on the IT Solution Provider world.
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