Dave Sobel

The Importance of Churn and Retention: Lessons from the SaaS Market with Luke Diaz

In this bonus episode of the Business of Tech podcast, host Dave Sobel is joined by Luke Diaz, founder of DBT Ventures, to discuss customer success and SaaS trends. Luke shares his insights on the SaaS market and its focus on churn, highlighting the importance of retaining customers as managed services providers. With his expertise in scaling startups to over $100 million in ARR, Luke provides valuable insights on the dynamic environment of the SaaS industry. Tune in to learn more about customer success and the current market cycle.

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The Business of Tech: Why Should You Care?

Explore the strategies, challenges, and successes that define the tech landscape with Dave Sobel on “The Business of Tech” podcast. Gain insights on how managed services providers and IT outsourcing companies stay ahead in the ever-evolving world of technology. Join Dave as he uncovers the impact on businesses, careers, and the industry at large. Dive deeper into the future of technology and discover inspiring stories from tech leaders. Tune in for daily actionable insights and be part of this journey towards innovation and leadership in the tech industry. Follow “The Business of Tech” on your favorite podcast platform to stay informed and inspired.

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Fri Feb-16-2024: Google and OpenAI Launch new models, Remote Work Opportunities Shrink, $$ with AI

On this episode of the Business of Tech podcast, we dive into the latest developments in AI from Google and OpenAI, including tools that write code and generate dynamic video content. The discussion also covers the shrinking remote work opportunities as companies increase in-office days. Additionally, cybersecurity is highlighted as crucial, emphasizing the human expertise needed to interpret and respond to complex threats. The episode features insights on historical context, job displacement, and how to capitalize on AI advancements.

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Thu Feb-15-2024: TeamLogic IT Partners with NinjaOne, CISA’s 2024 Priorities, ArcServe bails on MSP

On today’s show, we discuss TeamLogic IT partnering with NinjaOne for endpoint management of over 100,000 devices, CISA reveals its 2024 cybersecurity priorities, and ArcServe discontinues cloud services and OneXafe Solo, shaking the MSP market. CoreView supports MSPs with a Microsoft 365 management platform. UK SMEs are increasingly relying on MSPs for cost effectiveness, with 62% of respondents utilizing MSPs. Some SMEs with uniform technology stacks may not need MSPs, but those with diverse resources like MacBooks can benefit from specialized services.

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Wed Feb-14-2024: SMB Sentiment Dips, Early Days of Microsoft 365’s AI Co-Pilot, Office Space Trends

In this episode, we discuss three important topics. First, small business sentiment in the US has dipped due to concerns over inflation and labor costs. The National Federation of Independent Business reports the largest decline in sentiment in over a year. Second, we explore the early days of Microsoft 365’s AI co-pilot, discussing both critiques and kudos. Lastly, we highlight tech leaders coming together to tackle deepfake AI threats in elections. Stay tuned to learn more about these pressing issues in the business and tech world.

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Tue Feb-13-2024: Microsoft’s AI Success: Closing Gap w/AWS, Gen Z’s Job Anxiety, Cloud Marketplaces

In this episode, we discuss the latest news in the tech industry. We start by highlighting Microsoft’s success with its AI initiatives, including the popularity of its CoPilot AI app. The app has gained significant traction, ranking as the second most popular free app in the Apple App Store and the 12th most downloaded app in the Google Play Store. Additionally, CNBC reports that Microsoft’s Azure cloud is closing the gap on Amazon Web Services (AWS) with the help of its AI growth. Analysts estimate that Azure is now about three quarters the size of AWS, compared to half its size five years ago. We also delve into a study by Indeed, which reveals that Gen Z’s anxiety about AI jobs surpasses that of older generations. Finally, we discuss the importance of cloud marketplaces for IT channel success, based on a report by GTDC. Overall, this episode showcases the impact of AI in the tech industry and highlights Microsoft’s advancements in this field.

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Mon Feb-12-2024: China’s Cyber Threats, AI Regulations & Consulting, NinjaOne’s $1.9B Valuation

In this episode of “The Business of Tech,” Dave Sobel discusses three key topics. First, he highlights the recent breach of U.S. systems by China-backed hackers, signaling a new era of cyber threats. Next, he explores the emerging consulting opportunities as businesses seek compliance with evolving AI regulations and digital laws. Lastly, Sobel provides insight into the $1.9 billion valuation and strategic investments in Ninja One by Snowflake and Datadog executives.

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Friday AI: The World’s First AI-Driven MSP? with TJ Karwal

In this bonus episode of the Business of Tech, host TJ Karwal speaks with the CEO and founder of Cluster Networks, a company revolutionizing the IT industry with its innovative IT-driven solutions. Cluster has built an AI-driven product called Friday and launched the world’s first AI-driven MSP. The episode explores the concept of autonomous IT and how it is becoming a reality.

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Thu Feb-8-2024: Google Unveils Gemini Ultra and Revamps AI Strategy, Automation Nation, JCDC Turmoil

In this episode of the Business of Tech podcast, Dave Sobel discusses three important developments in the tech industry. First, Google revamps its AI strategy and introduces Gemini Ultra, its most advanced language model. Google also launches a new Google One tier with enhanced features. Next, ConnectWise unveils advanced RPA and AI capabilities at Automation Nation 2024 in Tampa. Finally, the podcast delves into the setbacks faced by JCDC in their cybersecurity efforts, including conservative scrutiny and internal issues.

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Wed Feb-7-2024: Deepfakes and the Threat to Digital Identity, Earnings Report, Vision Pro Management

In this episode of the Business of Tech podcast, host Dave Sobel discusses the impact of AI on digital identity. He highlights a recent case in Hong Kong where a finance worker was tricked into paying out $25 million to fraudsters using deepfake technology. Additionally, Dave mentions an underground website called OnlyFake that sells realistic fake IDs for just $15, posing a threat to cybersecurity. He also provides insights into tech earnings analysis, including trends in gaming, AI, and digital ads driving market trends. Lastly, Dave discusses Apple’s Vision Pro integration into IT management, which could be a potential game changer for enterprise.

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